This Privacy Policy explains how Accqudo handles information when you visit or use the Accqudo website and its exam-practice services. Accqudo provides online test series, mock tests, topic/chapter/subject practice, test attempts and performance information.
1. Information we may collect
Depending on how you use the platform, Accqudo may process:
- Account information: name, email address, mobile number and authentication-related information.
- Academic and usage information: selected exams, packages, tests attempted, answers submitted, scores, time/attempt information and performance history.
- Transaction information: subscription/package, payment status, order/reference information and refund information. Payment-card credentials should be handled by the payment provider rather than stored directly by Accqudo.
- Technical information: IP address, browser/device information, security logs and information needed to keep the service secure and functional.
- Support information: information you choose to provide when contacting Accqudo.
2. How we use information
- Create and maintain your account.
- Provide test-series, mock-test and assessment functionality.
- Record attempts and generate scores and performance analysis.
- Provide purchased access and manage subscriptions/packages.
- Process or reconcile payments, refunds and related support requests.
- Prevent fraud, abuse, unauthorized access and attacks on the platform.
- Diagnose errors, improve reliability and improve the user experience.
- Communicate with you about your account, transactions, support requests and important service changes.
3. Test attempts and performance data
Test responses, scores, attempts and related performance information may be stored as part of the service. This information is used to provide results, attempt history, progress information and related features. We do not treat a test score as a guarantee of admission, rank or success in any external examination.
4. Payments and service providers
Accqudo may use third-party providers for payment processing, authentication, hosting, email, analytics, security and other infrastructure. Information shared with a provider is limited to what is reasonably necessary for the relevant service and subject to the applicable contractual and legal requirements.
5. Cookies and analytics
Accqudo may use cookies, local storage and similar technologies for authentication, preferences, security and analytics. Browser storage may also be used for session or account-related functionality. Where consent is required by applicable law, the relevant consent mechanism will be provided.
6. Data security
Accqudo uses reasonable technical and organisational measures appropriate to the service, including access controls, secure authentication practices, encrypted connections and operational monitoring. No internet service can guarantee absolute security.
7. Data retention
Personal data is retained for as long as reasonably necessary for the purposes for which it was collected, including providing the service, maintaining account and transaction records, security, dispute handling and complying with legal obligations. Retention periods may differ by data type.
8. Account deletion and requests
You may contact Accqudo at accqudo@gmail.com for account-related privacy requests, including requests concerning access, correction, deletion or other rights available under applicable law. Some information may need to be retained where required by law or reasonably necessary for security, fraud prevention or dispute resolution.
9. Children and minors
Accqudo may be used by students preparing for examinations, including students who may be below 18. Where applicable law requires verifiable parental or guardian consent for processing a child's personal data, Accqudo will use the required consent mechanism. We do not intentionally ask students to provide unnecessary sensitive information.
Parents or guardians who have questions about a child's data may contact accqudo@gmail.com.
10. Third-party links
Accqudo may link to third-party services. Their privacy practices are governed by their own policies. Review those policies before providing information to a third party.
11. Changes to this policy
Accqudo may update this Privacy Policy when the service, technology or applicable legal requirements change. The updated version will be published on this page with a revised update date.
12. Contact
Privacy questions and requests can be sent to accqudo@gmail.com.